Privacy Policy

1. Who we are

This website, www.regencyents.com, is operated by Regency Enterprises (Pvt.) Ltd., headquartered in Islamabad, Pakistan (“Regency Enterprises”, “we”, “us”). We are responsible for the personal information described in this policy.

For any question about this policy or your information, email info@regencyents.com.

2. Information we collect

We collect only what you choose to send us, and the minimum technical data needed to run the website:

• Contact details you submit through the quote form or by email: your name, company, business email, country and, if you provide it, your phone or WhatsApp number.
• Details of your inquiry: product, specification, quantity, destination, delivery preferences, any message and any files you attach.
• Technical data recorded by our hosting provider when you visit the site, such as your IP address, browser type and the pages requested, kept in server logs for security and troubleshooting.

3. How we use your information

We use your information to:

• respond to your inquiry and prepare a quotation;
• communicate with you about your requirement and any resulting order;
• keep a record of our business correspondence; and
• keep the website secure and working properly.

4. Legal basis

Where data protection law requires a legal basis, we rely on the steps you ask us to take before entering into a contract (responding to your inquiry), our legitimate interest in running our business and website, and your consent where you give it. Placeholder: Legal basis wording to confirm for applicable jurisdictions

5. Sharing your information

We do not sell your information. We share it only where needed to respond to you:

• with service providers who host this website and deliver our email, under their own data protection terms;
• Placeholder: Confirm whether, and in what form, requirement details are shared with potential suppliers to prepare a quotation; and
• where the law requires us to.

6. Cookies and analytics

This website does not use analytics or advertising cookies. If we introduce analytics in future, we will update this policy and ask for your consent where required before any non-essential cookie is set.

7. International transfers

We are based in Pakistan and work with buyers in other countries, so your information may be processed outside the country where you live. Where required, we take steps to protect it in line with applicable law. Placeholder: Transfer safeguards to confirm

8. How long we keep information

We keep inquiry and correspondence records for as long as needed to respond to you and to meet our legal and business record-keeping obligations. Placeholder: Retention periods to confirm

9. Your rights

Depending on where you live, you may have the right to access, correct or delete your information, to object to or restrict its use, and to withdraw consent. To make a request, email info@regencyents.com. You may also have the right to complain to a data protection authority.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.