
Services
Import & Export Coordination
Coordination for cross-border trade: agreed specifications, documentation and Incoterms for shipments to international buyers.
Scope
What we coordinate
We coordinate the commercial and documentary side of a trade, so that what ships matches what was agreed. Placeholder: Service scope to confirm: import, export or both, and which markets
Agreed specifications
Product, packaging and marking confirmed in writing before the order proceeds.
Incoterms
The delivery term for each order agreed in the quotation, so responsibilities are clear.
Documentation
The documents for each shipment agreed with you before the order is confirmed.
Shipment updates
We keep you informed until the shipment leaves under the agreed terms.
Trade coordination
Clear responsibilities on both sides
Cross-border orders involve suppliers, inspectors, forwarders and customs. We keep the agreed specification, documents and delivery term at the centre of every conversation.
- One written record of what was agreed
- Document needs raised before the order, not after
- Updates until the shipment leaves
General information
Incoterms and shipping documents
A short guide to the terms and documents that usually come up in an international order.
Incoterms® 2020
The Incoterms® rules, published by the International Chamber of Commerce, set out who arranges and pays for transport, insurance and customs at each stage. Terms used for sea freight include FOB, CFR and CIF; terms for any mode of transport include EXW, FCA, CPT, CIP, DAP, DPU and DDP.
Shipping documents
International shipments commonly involve a commercial invoice, a packing list and a bill of lading or air waybill, and may need a certificate of origin or product-specific certificates depending on the market.
General information
How we work
Specifications and terms, agreed in writing
We work with buyers to agree specifications, packaging requirements and delivery terms before an order is confirmed.
- Step 1
Share your requirement
Product, specification or grade, quantity, packaging and destination.
- Step 2
Review and clarify
We confirm details with you and ask about anything that affects the quotation.
- Step 3
Quotation and terms
Price, Incoterm and timeline set out in writing for your review.
- Step 4
Order confirmation
Specifications, packaging and documents agreed before the order proceeds.
- Step 5
Coordination to dispatch
We keep you informed until the shipment leaves under the agreed terms.
What to send us
Information for a trade inquiry
Send what you have. We will ask about anything that is missing.
- The product and its specification
- Quantity and packaging
- Destination country and port
- Your preferred Incoterm, or ask us to advise
- The documents your market requires
- Your target timeline
FAQ
Questions about import and export
The Incoterm is agreed for each order and set out in the quotation. Tell us your preferred term in your request, or ask us to advise.
The documents for each shipment are agreed with you before the order is confirmed. Placeholder: Standard document set to confirm
Placeholder: Markets served to confirm Tell us your destination in your request and we will confirm what is possible.
Plan a shipment
Coordinating an order from Pakistan?
Share the product, quantity and destination, and our team will respond with the next steps.
